Learn
to sell... Like the Pro's!
Because sales training is interview training on
steroids; because learning to do something well is
the greatest confidence builder in the world;
because you are "in sales" regardless of the career
path you have chosen; and because "it is easier to
file down the claws of tigers than to teach sheep to
attack."
Sales Strategies for the Serious-Minded!
Every
salesperson needs a proven process that includes
training, prospecting methods, sales methods, and
follow-up methods that consistently generate fresh
opportunities.
Sales training process: We recommend that you
commit to a formal sales training experience because
you will use what you learn over and over again.
Take a class (live or virtual) but first research
the contents of any learning experience to make
certain our recommended sales strategies will be
covered in the sales training you select. If the
class is offered virtually, make certain that it is
taught interactively, not passively. If you like,
you can supplement your learning experience by
quietly reading advice by established sales
champions.
Effective basic sales training includes advice and
practice in listening skills, asking the right
questions, overcoming objections and closing
techniques. Beyond the basics, if you need voice
training, get it! If your presentation skills are
lacking, get them. There are techniques for
virtually every type of presentation from video
interviewing through the dreaded board of directors'
team presentations.
Learn how to differentiate yourself. For
example, an exceptional salesperson (AKA: applicant)
creates an image - not a trademark or a slogan -
that distinguishes them from the competition. The
focus is on the employer or client understanding the
impact your offering has on meeting their needs.
Remember that everything you do or say underscores
the unique advantages of hiring or engaging you,
rather than someone else, to solve business
problems.
Sales prospecting methods: Gather competitive
intelligence as outlined in last month's newsletter.
Then, focus your ongoing efforts on building
relationships and alliances. If you do this, while
working or not, you underscore the importance of
knowing people vs. relying solely upon job boards
and social networks with connections that have no
particular reason to respond to you except in
superficial ways. The best sales people use all
avenues to find opportunity but they know the value
of relationships and they understand the 80/20 rule
(80% of all sales are derived from the top 20% of
contacts). A similar 80/20 Rule can be applied to
the job search: 80% of jobs are found through direct
contact and referral sources; 20% are found through
recruiters, Internet job boards (the Electronic Want
Ads), job fairs and other sources.
Speaking of job boards; not all job boards are
created equal. Investigate websites that are
particularly suitable to your areas of interest.
Sales methods: Pay particular attention to
identifying any "gaps" in your experience, education
or skills set. Prepare to answer questions about
gaps before you find yourself "on stage" with a
prospect. Fill in the gaps by developing and
practicing your strategy; especially those gaps that
are often found poorly hidden in the myths and
biases about older workers. Buy our myth cards. They
identify the most commonly held myths about mature
workers, offer facts to counteract the myths and
tips for positioning your conversations with
prospective employers or clients.
Similarly, if you have ever read endless look-alike
resumes as we have, please place some value on being
creative and original. Customize everything you do.
For example, the best sales people use original
words that sell and phrases that communicate in an
interesting fashion.
From
your signature statement on emails to sophisticated
professional biographies and interesting websites,
there are many more marketing tools than the "old
chronological resume" to help you achieve your
goals. A visit to the Internet will help you to
begin to develop the tools you need to run an
effective campaign.
Follow-up methods: The best sales training uses
tactics and tools that promote value throughout the
sales process including after acceptance or
rejection and throughout the employment cycle. Why
throughout the employment cycle? Because
organizational changes will accelerate as time goes
by and you will need to re-sell yourself with new
leaders in your shifting organization du jour.