Many businesses are in an awful rut these days.
That's because they don't know what steps to take to
tap into what I call "the secret wealth of a bad
economy." There's much more economic activity going
on, even now, in the midst of what many are calling
the worst economic downtown since the 1930s. In this
article, I'll share with you 7 smart things that
successful businesses are doing in order not just to
ride out the recession but to grow and thrive as
never before.
1. Break down your
numbers, not just month to month, year to date,
and year to year, but also into categories like how
many leads, how many new sales by product, average
sale, and average product-source. Then, you analyze
any and all correlations, implications, and
anomalies this data tells you.
2. Have a
systematic, strategic process in place that is
designed in a predictable, sustainable, and
continuous manner to bring in prospects and
first-time buyers. You keep advancing and enhancing
them forward to recurring purchases in a predictable
enough manner that you can look at your numbers
today and accurately predict what your business will
be like in 90 days, 100 days, or some other time
frame. You're able to engineer specific, predictable
growth, year after year, because you're zigging
while your competitor zags. He's still using direct
mail, while you are conducting Webinars. He's
running ads that don't pull, while you're tying in
with affinity groups.
3. Produce not
just incremental gains but exponential gains by
recognizing how your business really makes money. For
example, Costco studied its numbers and realized it
made more money from selling memberships than from
selling goods in its stores! So it tailors its
advertising and marketing to bring people back into
the stores to buy things on a regular basis...so
they will continue to keep their memberships in good
standing. And "The Biggest Loser" TV show promotes
The Biggest Loser Club, where an individual pays a
yearly membership fee to lose weight in the online
Biggest Loser Club. More than a million people
choose to do so each quarter. Now that's real
leverage!
4. Have clarity
about all of the factors that affect your business,
and realize none of the problems they pose are
insurmountable. In fact, the vast majority can be
improved upon. You now see the potential income in
any business situation and how to make it work for
you in a most enriching manner. For example, you
find that you have one category of buyers 10 times
more likely than others, and if you approach them
the right way, they are likely to buy 17 times more
than your average client. Or when ads no longer
work, you know how to get free media. Or when
consumers aren't spending as much money, you know
how to find alternative propositions to which they
can't say no. If marketing at corporate events or
trade shows stops working for you, then you develop
a distribution channel none of your competitors know
about. You've become Wayne Gretzky, skating to where
you know the puck is going to be.
5. Understand your
competitors' appeal, advantage, and differentiation
in the market, and know how to pre-empt these
advantages, or successfully counter-position
yourself against them. Take the time and trouble to
learn why certain consumers buy from your
competitors and not from you, and know how to change
that. Failing to study your competitors' strategies
is like playing poker over the phone. You don't get
to pick up on their nuances and traits...and you
don't learn how to overcome them.
6. Know the
alternative products and services that your
prospects can buy in lieu of your products and
services, including taking no action at all.
Focus on proving to your prospects that choosing you
represents the most astute decision any buyer could
make. You know how to motivate and persuade them to
take action and make buying decisions. You will
enjoy not just what I call a "static awareness" or a
theoretical knowledge of your marketplace, but how
to do something very cool and profitable with your
prospects and clients. Remember that until you
convince them to make a move, they can just as
easily sit on their wallets. That's something you
can't afford to permit!
7. Incorporate
growth thinking into everything you do, every
action you take, every investment you make, every
contact you forge with your buyer or marketplace.
Let's take Kevin Trudeau as an example. Trudeau is
famous for his books on memory and health cures. He
is also a master of the infomercial. You want to
know the secret to success? Trudeau succeeds because
he first runs ads before he sets prices! He would
see how many calls per thousand viewers an
infomercial generated, giving the price on his
product...and then he set his pricing accordingly to
maximize his profits. That's a brilliant approach.
Most people just assume they know how much the
market will pay for a product or service, but
Trudeau takes the unusual -- and highly effective
and compelling -- step of listening to the market
and seeing what they have to say.
These are just a few
of the means of dislodging your business from the
rut into which so many once successful businesses
have now fallen. Apply some or all of these tactics
and you'll be back on track to superior success.
Copyright 2009 Jay Abraham, author of The
Sticking Point Solution: 9 Ways to Move Your
Business From Stagnation to Stunning Growth In Tough
Economic TimesJay
Abraham, author of The Sticking Point
Solution: 9 Ways to Move Your Business From
Stagnation to Stunning Growth In Tough Economic
Times, is founder and CEO of Abraham Group,
Inc., in Los Angeles, California and has
spent the last twenty-five years solving problems
and significantly increasing the bottom lines for
over 10,000 clients in more than 400 industries
worldwide. Jay has won high praise as a marketing
genius in USA Today, the New York Times,
the Los Angeles Times, Washington Post,
San Francisco Chronicle, OTC Stock Journal, National
Underwriter, Entrepreneur, Success, Inc.,
and many other publications. Jay's clients range
from business royalty to small business owners, many
of whom acknowledge that his efforts and ideas have
led to an increase in profits ranging into the
millions of dollars. He lives in Los Angeles.
Learn more about Jay Abraham at www.abraham.com.