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When
employees make the decision that it's time to move on,
it's often not the job they're leaving but the people
they work with. Our colleagues and especially our boss
are major influencers on our level of job satisfaction.
So if you're constantly battling with challenging
workplace characters then it's likely you don't' jump
out of bed each work day. You're not alone, when it
comes to career advice; one of the most common questions
I get is on dealing with difficult people at work.
In this
article we'll look at how to improve our level of
workplace happiness, save our sanity and graciously
manage Politicking Pete, Backstabbing Barbara and
Insulting Ian.
** Politicking Pete **
This guy
plays games, is underhanded, pits people off against one
another and spends enormous amounts of time going back
and forth between various parties to build factions.
Then he'll turn them against one another and generally
create havoc.
Pete has
way too much time on his hands if he's 'campaigning',
but that's because he's an excellent delegator. By
getting others to do his work it frees up his time to
talk and talk and talk, with a huge dose of manipulation
thrown in.
He's also
great at avoiding work, you'll never see Pete put up his
hand to help anyone out or work on extracurricular
activities such as committees or working parties.
However, on the odd occasion he may participate if he
feels he can further his latest cause.
You'll
often find Pete sitting on the edge of someone's desk,
in their visitor's chair or inviting people for a coffee
so he can 'bounce an idea' off them. In reality, he just
wants to spin his story and get them to agree.
He affects
his co-workers' satisfaction by working on fear. If you
don't go along with his politicking you're afraid you'll
be on the outer and if you do join his band of merry
trouble-makers for the wrong reason you have this dis-ease
inside you because you're ignoring your values.
>> Dealing
with Pete <<
In a word
- don't.
If you
know he's playing games don't even entertain his
politicking conversation. Let him know you're not
interested, change the subject or tell him you're too
busy to talk.
Sure, he
may try to pressure you into listening to him, but you
have to do what's right for you and you can easily tell
what's what by asking yourself, "By engaging in this
behavior with Pete will it make me feel positive or not
so great?"
From time
to time you may agree with what Pete has to say and
that's fine, but ask yourself, "Is he working his cause
in a way that will benefit all or is he manipulating the
situation?"
In general
Pete doesn't tend to come from a good place so don't
align yourself with him, feel intimidated to join in his
antics or entertain his conversation.
It's about
setting boundaries. When you do what's right for you,
you're happier in the situation.
** Backstabbing Barbara **
There's
nothing this gal won't say behind your back whilst being
as sweet as pie to your face.
She loves
to undermine everyone around her and a good word rarely
passes her lips.
Barbara is
on a constant fact-finding mission to uncover all the
mistakes others have made and then blasts her evidence
to anyone who will listen.
The only
time she keeps juicy information to herself is if she
discovers a tidbit that could help solve a potential
dilemma. After all, why offer a solution and pull
someone up when you can push them down.
If someone
wins 'employee of the month' she'll provide a long list
of their incompetencies and why it shouldn't be so. Pass
on good news to her about a colleague and she's quick to
let you know that they're not as nice as you make out.
By putting
others down she believes she's building herself up. It's
all about her insecurities, but it's affecting your
level of happiness, especially if you're one of her
latest victims.
>> Dealing
with Barbara <<
If you
hear her say something negative about you, let her know.
One of the reasons she gets away with this unpalatable
behavior is because no one ever confronts her.
You don't
have to say much, a simple, "Barbara I heard that you
thought my comments at the last meeting were a little
stupid. Is there something I can clarify for you?"
Also let
her know that if she has any comments about you, you
would prefer for her to address you directly as you
don't appreciate hearing her thoughts from a third
party.
Even if
she denies it, it's a case of letting her know, that you
know what she's up to.
You can
use the same response if she's telling you about someone
else. "Barbara, there is no use telling me, I suggest
you take it up with them as they can do something about
it."
By not
letting her get away with it you are telling her you
will no longer tolerate or entertain her backstabbing
behavior.
** Insulting Ian **
This guy
can't seem to keep his foot out of his mouth. You're
either reeling from his latest insult or cringing for
others.
He'll say,
"Congratulations, I didn't know you're pregnant." To a
woman who had too many chocolates over Easter.
"Hey mate,
where did you get that sweater from? What a joke." As
the recipient explains it was a special gift from his
wife.
As he
pulls up next to you in the car park he quips, "Isn't it
about time you got a new car?"
Ian
attempts to improve his self-esteem by putting others
down. He often makes his comments in a joke-y manner,
but there is nothing funny about how they make people
feel.
There are
two versions of Ian: malicious and clueless.
The
malicious side is just plain nasty. Insulting Ian gets
nice thoughts stuck in his throat.
Clueless
Ian just doesn't think before he speaks. Even after he
hits and runs, leaving his victims in a disbelieving
stupor, he meanders away in a world of his own.
>> Dealing
with Ian <<
He no
doubt continues with this behavior because no one ever
lets him know it's hurtful or inappropriate.
It doesn't
matter if he's malicious or clueless Ian, the next time
he makes a comment say, "That wasn't necessary Ian. I'd
appreciate if it didn't happen again." Or let him know
it hurt your feelings.
If there
is one thing each of these workplace characters has in
common it's inappropriate behavior that we let go
unchecked time after time. The greatest piece of career
advice I can give you on dealing with difficult people
at work is to set boundaries, stop them in their tracks
and do what's right for you.
For too
long you've not wanted to rock the boat with these
annoying colleagues and as a consequence you've rocked
your own boat until you got seasick and felt unhappy and
uneasy at work.
Be a
workplace warrior and stick up for yourself, it's a
simple way to improve job satisfaction and honor
yourself.
Madisen
Harper was inspired to create a revolution of people who
enjoy their work, are high performers, on purpose, can
have a laugh and be more than decent human beings to one
another. Get her free VIDEO newsletter with 100s of
practical tips & move from loathing to liking your job
=>
http://www.madisenharper.com. Madisen recently
co-authored a book with Dr Wayne Dyer, Brian Tracy &
'The Secret's' John Assaraf & Michael Beckwith. |