Just as you must know yourself before you
begin an interview, so too must you know
your prospective employer. Knowledge of the
company helps you tailor your responses to
questions and gives you confidence. It shows
the interviewer that you care about the
company and want to make a well-informed
decision, and it gives you fodder for posing
impressive questions to the interviewer. All
of the information you gather will help you
anticipate the company culture and gauge the
expectations that they will have of you.
Understanding the Mission
At a minimum, you need to discover the
company's purpose and trajectory. The
employer will be convinced that you do not
care about the job if you have to ask what
they do. Look on the company website to
discover how the company presents itself.
Make sure you can articulate what the
company mission statement is. If the company
has a tag line, memorize that as well. If
available, request a copy of its annual
report. For newsworthy companies, check
media sources like newspapers and business
magazines to find out where the company is
going and what its challenges are. Discover
if they have any specific goals for the near
future, like the production of new products
or new partnerships. Talk with someone who
works there or has worked there to find out
whether the company fulfills its mission.
Study the Market
You also must familiarize yourself with the
company's market. If they sell a product,
who are their target customers? If they
provide a service, to whom is it rendered?
What is the nature of the products or
services? These are the kinds of things you
should be conversant in when you sit down
for an interview. In addition, it is useful
to know who are the company's competitors.
Is it a business down the street, a
conglomerate, a new or established company?
Company Structure
Find out what the structure and scope of the
company is. Besides identifying whether the
company is small, medium, large, or
enormous, you need to know its
configuration. Is it a division of a larger
company or owned by a parent company? Does
it own other companies? What are its
strategic alliances? Is it a local,
national, or international company? Also
discover whether the company has divisions
and what they are. It is also useful to know
at what stage of growth the company is. Have
they recently grown or laid off employees?
At what rate? Using your internet, media,
and personal sources, uncover as much as you
can about the internal workings of the
company.
Know the Customer
Moreover, it is useful to know how the
company makes its money. Who are its clients
or customers and how many of them are there?
Is it a family-owned business or a start-up
company funded by angels? Getting your hands
on a share-holders report could be very
illuminating as you determine what the
company's earnings or losses are. Are their
profits increasing or are they mired in
debt? Is there another company funding them
for a period of time at a loss? Compiling
this information will enable you to assess
the financial stability of the company.
Employee Relations
Finally, you will benefit from knowing how
the company treats its employees.
Interviewing current or former employees
will give you the information you need to
determine whether you are likely to receive
the kind of treatment you desire or require.
How much of the company earnings are shared
by employees? What are the salary ranges for
various positions? Gaining this kind of
information will help you assess a
compensation packet that you can feasibly
negotiate. Do not forget to uncover the
benefits package offered by the company when
you consider the attractiveness of
compensation. In addition to compensation,
discover whether employees receive training
or mentoring, how many hours a week the
employees tend to work, and how long
employees tend to stay at the company.
Finally, you might check to see if any
complaints have been filed against the
company.
Interview Background
Since you need to connect with the person
responsible for the interview, it is helpful
to discover as much as you can about that
person as well. Is this your prospective
boss or someone screening applicants? If
possible, discover what the person is
interested in and where he or she previously
worked or went to college. Gather
information that will help you establish an
easy rapport.
Your quest for information can seem elusive
without the ability to conduct an audit of
the company's financial statements or at
least interview employees of the company.
With a bit of networking, the latter might
be more feasible than you would initially
think. Several other resources will help
you:
- The company website
- Company statements and brochures
- Newspaper and magazine articles
- Reviews of best and worst companies
- Employees of the company
- Public records
- Information held at local job search
agencies