| The Secret Behind
Reference Checks |
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by Alex Freund |
Reference checking is not standard. Smaller companies
typically have neither the manpower nor the funds to do
thorough reference checks, which could cost hundreds of
dollars. Conversely, larger companies do reference
checks but at varying levels of thoroughness. Different
from the typical applicant’s concerns--which have to do
with performance--companies typically do background
checks for security and legal liability reasons.
A comprehensive preemployment check consists of an
employer’s examination of court records, motor vehicle
reports, credit reports, identity records, possible
aliases, and several other kinds of checking. My
informal research revealed that a significant number of
applicants have motor vehicle violations, bad credit,
and collection agency records. In addition, just shy of
one-third of applicants have discrepancies in their
résumés in terms of past employment; some have criminal
records; some inaccurately report level of education;
and some test positive for use of illegal drugs. All of
those findings warrant companies’ doing such checking
prior to employment.
However, the applicant’s concern stems not so much from
the logical or legal angle as much as it does from the
emotional angle. The question that torments most people
in transition is, What will my previous boss or my
previous company’s human resources department reveal
about me and my past performance? From a practical
aspect, references are being performed via two methods.
The formal one is done by the human resources
department, and its value is limited because it is
legally restricted to answering only basic questions
related to title, dates or duration of employment, and
perhaps whether the company would rehire or not.
However, an informal reference check is done through
personal contacts in the industry. This is the one
that’s done on the Q.T. and cannot be controlled or
restricted. Here one’s reputation in the industry is
what is important. Building such a reputation is a slow,
deliberate, and often challenging process. Ruining it
can be fast--and difficult to recover. This is the one
that comes with consequences and pain.
Every job applicant should have a list of at least three
references. Employers are looking for past supervisors,
possibly at various employers. What’s most important is
that you ask permission before putting a name on your
reference list. Plus, as your job search progresses,
keep your references abreast of developments. Many
people fail to stay in communication with their
references, with the result that when a contact is made,
they may be caught surprised and unprepared.
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