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CHARLES
PSC 50 BOX 851
APO AE 09494
Home: (919) 555-5555
OBJECTIVE
To
utilize my in-depth knowledge of Computer Operations, Customs
Regulation, Warehouse Organizing, and Parcel distribution in a
professional and challenging Administrative Management position.
SKILLS AND ATTRIBUTES
Experienced Administrative
Office Manager and Computer Operator with exceptional skills in
time management, people management and service coordination.
Technical proficiencies include Windows NT/XP, Microsoft Office,
Access, PowerPoint, Excel and FrontPage.
PROFESSIONAL EXPERIENCE
2003 - Present
Staff Sergeant,
United States Air Force, RAF Croughton
Major Responsibilities:
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Manage the Public Works
Operations Department including care and control of our
computer software, overseeing regulation certification and
compliance and oversight of our customer service functions.
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Analyze detail systems factors,
including input and output requirements, information flow,
requirements, and reliability characteristics.
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Prepare and updated documentation for
current and future requirements.
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Review, coordinate and schedule all
training associated with new site deliveries, including supervising
and training all incoming essential personnel on daily
operational duties.
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Maintain and upgrade all equipment
including computer terminals, scales, safes, and scanners.
Major
Accomplishments:
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Mastered effective daily use of
Microsoft Office products for record keeping and retention
principles.
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Aided executive in staff capacity by
coordinating office services, maintaining accurate records
and producing timely reports.
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Demonstrated accuracy, attention to
detail and ability to work well in team environment.
2000-2003
Senior
Airman, United States Air Force, RAF, Alconbury, Air
Mail Terminal
Major Responsibilities:
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Dispatched mail to seven fast paced
Air Force bases in the United Kingdom.
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Checked mail for quality errors in
accordance with United States Postal Service official
guidelines.
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Acted as Safety Manger for the entire
department, including writing accidents reports, and giving
safety briefings.
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Supervised and trained all incoming
essential personnel on daily operational duties.
Major
Accomplishments:
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Provided exceptional customer service
for airport gateways in the United States.
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Provided safe transport for
registered mail leaving the United Kingdom through military
channels.
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Effectively managed foreign postal
companies to ensure accurate delivery in a complex set of
circumstances.
1998-2000
Airman
Basic, United States Air Force, RAF, Menwith Hill
Station
Major Responsibilities:
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Handled all financial and clerical
matters including the maintenance of a one thousand dollar
cash and stampaccount and money order account.
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Provided customer service and
developed reciprocal relationships with clients.
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Operated the registered mail cage,
making sure all paperwork was correct and with the packages.
Major Accomplishments:
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Maintained 846 active post office
boxes, making sure they were functional at all times.
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Maintained a computer based directory
system which provided a forwarding service for 1,800
customers who had left the base and moved on to other sites.
EDUCATION
- Buxton University, December
2004 Bachelors Degree Business Management
- Buxton University, October 2003,
Bachelors Degree in History
MILITARY CAREER/CORRESPONDENCE
TRAINING COURSES
- Basic Military Training
- Airman Leadership School
- Military Postal School
- Military Safety Course
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