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JOHN H. SAMPLE
2345 Main Street | Ontario, Canada M5T 6H9 |
877.875.7706 |
Info@greatresumesfast.com
HIGH IMPACT SENIOR SALES &
MARKETING EXECUTIVE
Strategic Market Planning - Customer
Relationship Management - Multi-Channel Distribution Customer
Acquisition & Retention - Merchandising Promotion - Vendor
Relations - Sales Training & Team Leadership - Call Center
Management - New Product Design & Development - Social Media-
Lead Generation Telesales - CRM Philosophy
Enterprising, extroverted and customer-focused sales leader with
a natural ability for building new business and forging loyalty
with clients, vendors and external business partners. Identifies
and capitalizes on emerging business ventures to propel an
organization to the top-tier of its industry. Motivational
management style with a proven history of building, guiding and
retaining high-performance teams to develop and implement
strategies for accelerated growth. Strives to optimize
operations, reduce costs and improve service quality while
strengthening the bottom-line.
Leadership
- Talented sales strategist and tactician offering thought
leadership, strategic advice, insights for market
differentiation, competitive advantage, and go-to market
strategies using best in class tools and processes. Extensive
experience in a fast paced highly competitive industry from key
roles in online financial services and call centers to the
growth development and transition of an original Canadian paper
manufacturer. Secured one of the Biggest transactions in
Canadian paper.
Business Development
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Drive market enthusiasm through communications, seminars, trade
shows, and industry events, with new media, online marketing,
social media, and SEO savvy. Built a sales networks of 0
territory representative to consistently exceed $$500,00 monthly
target to grow revenue $6 million in 200 to $ 2 million in
2005.
Customer Relations - Developed
strategic action plan to enhance account retention. Revamped
customer service department by infusing the call center with
script education to retain customers; stressed a customer
engagement philosophy. Credited with closing core programs with
Dollar General, Dollar Tree, valued at $ M in 2002 growing to
$3M in annual sales by 2005 for over ,000 stores nationwide.
PROFESSIONAL EXPERIENCE
MANAGING DIRECTOR Phoenix Sales, 2005-Present
SALES & BUSINESS DEVELOPMENT CONSULTANT Bright Data
LP, 2008-Present
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Hired as change-agent to customize
"Bright CRM" strategy for improved results, efficiency, and
profitability of the yellow page/directory network leading
to the creation of a specialized Outbound Sales Team and
Communication 0 Training Course; impacted productivity,
service excellence and customer loyalty with a focus on
customer contact, writing, scripting, and internal training
a team of 40 agents in Florida call center.
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Spearheaded the development of VIP
customer loyalty/testimonial program "The Ecstatic Customer
Project" with 200 select directory clients, which was
implemented as a standard company-wide.
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Managed multiple social media
profiles (corporate twitter accounts and blogs) and directed
PR and Communications for media inquiries, press releases,
and special projects and producer for NOLAShines.org and
numerous environmental and charitable verticals
(BrightGiving, BrightGreen, FUWL.org, BrightLocal.net,
Yellephant.com). Established and nurtured partnerships and
strategic alliances for special projects.
NATIONAL ACCOUNT CONSULTANT -
Artistic Paper Kittrich Corporation, 2007-Present
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Key player in reorganization and
restructuring of a specialty mat board company into a
well-positioned paper entity.
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Built and developed program of key
items which services $2 million in new private label
accounts and growing.
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Design new products and expanded line
for Kids Room Arts and Crafts products within
cross-functional sales teams.
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Recognized with a promotion to
coordinate sales for two additional divisions, MailPac,
Rupaco.
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