|Microsoft Certified Systems Administrator Resume Sample
Microsoft Certified Systems Administrator
Solution-oriented, highly analytical and resourceful candidate with extensive experience in network administration and support. Proven ability to provide creative and effective server and networking strategies through the application of highly developed problem solving skills. Expert administration and troubleshooting skills for all Microsoft operating systems and Windows Server products. Exceptional technical education; consistently keeping current with emerging network technologies. Team player with reputation for providing excellent user service; tenacity to work with demanding clientele. Able to travel and maintain a flexible work schedule.
Workstations / Servers: Windows NT Workstation, Windows 98/2000/XP/NT, Windows Server 2000/2003; Microsoft Office 98/2000/2003/XP, Microsoft Exchange Server 5.5-2000, Microsoft ISA server 2000/2004, Microsoft SQL Server, Microsoft Sharepoint Portal Server; Critix Metaframe XP; Novell Netware Server; NetWare 5.x/6.x; OEM system builder for workstations and server products.
Software Applications: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Active Directory, Microsoft MBSA, MOM, SPS, SUS, WSUS; Symantec Anti Virus Corporate Suite; Veritas Backup Exec version 5-10; LAN Desk Management 5.5; Symantec Ghost.
ADMINISTRATOR, ABC Information Solutions Miami, FL,
20xx - Present
JESSE KENDALL Page 2 of 2
Technical Support / Excellence: Provide help desk support and remote technical troubleshooting using Microsoft Remote Desktop and Webex remote control software. Meet with and educate customers on networking environments and client service offerings. Survey customer needs to provide complete system analysis and recommend technology solutions. Proactively maintain current knowledge of competitive products and services. Translate business needs into network solutions and deliver in-depth, high-level technical presentations.
XYA College, Miami, FL, 20xx - Present
49er ROP Cisco Networking Academy, Miami, FL, 20xx
XYZ Computer Learning Center, Miami, FL 20xx - 20xx
Northern California Sound and Communication Joint Apprentices and Training Committee:
Awarded certificates of achievement for successfully completing Microsoft approved courses: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure; Migrating from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003; Networking Essentials; Supporting Microsoft Windows NT 4.0 Core Technologies: Getting Started with Microsoft Office Live Meeting 2005; Microsoft Live Meeting: Getting Started for Administrators; Internetworking TCP/IP on Windows NT 4.0; Deploying and Managing Microsoft System Center Data Protection Manager; Applying Microsoft Security Guidance Training; Small Business Sales and Marketing Skills Assessment; Administering Microsoft Windows NT 4.0; A+ certification Hardware and OS.
Successfully passed numerous Microsoft exams: Deploying and managing a network solution for small and medium sized business; Supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system; Supporting users and troubleshooting a Microsoft Windows XP operating system; Deploying Microsoft Office desktops; Managing a Microsoft Windows 2000 network environment; Installing, Configuring, and administering 2000 Server; Installing, configuring, and administering 2000 Pro; Implementing Microsoft Windows NT Workstation 4.0; Networking essentials; Implementing and supporting Windows NT Server 4.0.
Comptia Member, Microsoft Registered Partner