5819 Black Oak Drive, Denton, TX 76621
SENIOR LEVEL OPERATIONS MANAGER
15+ Years' Restaurant Operations Experience /
Public & Private Corporations with up to $3.3 Billion
in Revenues High Growth & Established Companies / Start-up
Ventures / Turnarounds Texas Food Management Certification /
Participative management professional; results focused,
entrepreneurial and practical. Progressive leadership
experiences have created a passion for surpassing financial and
service objectives via a combination of world class service
delivery, lean operating methods, renewed marketing directions,
and incentive driven rewards for team achievement. Derive
genuine pleasure from transforming high-potential staff into
outstanding leaders demonstrating the creativity critical to
financial and operational success. Available for travel and
relocation. BS, Business Management.
- multi-unit operations management
- multimillion-dollar P&L management
- food, labor, marketing cost controls
- sales, product, market analysis
- project planning & development
- risk management & inventory control
- site selection & construction
- facility management
- vendor sourcing & negotiating
- customer relations & satisfaction
- human resources management
- team building & staff retention
BROTHERS PIZZERIA, LLC,
(Privately-Held Company; authentic New York style pizzerias
with $500,00 in annual revenue)
Manager/Principal (2002 to 2006)
and operated a multi-unit New York style pizzeria. Composed
detailed business plan and secured financing from private
investors. Negotiated a 5-year lease, construction, and physical
development in less than 60 days. Driven by the desire to
succeed, took Brothers Pizzeria from concept to creation in
under a year. Held full planning, operating, marketing,
advertising, HR, and P&L responsibility.
Grew business from zero to $500,000 in
annual revenue within 4 years.
Negotiated a sizeable lump sum payment and
percentage of sales for company's first franchise unit.
Restaurant achieved a five star rating and
was featured in the Dallas Morning News as "A Great Place to
Orchestrated the profitable sale of
Brothers Pizzeria in 2006.
PETER PIPER, INC,
(Privately-Held Company; operates and franchises 130 pizza
parlours in five Southwestern states with $30 million in annual
(1998 to 2003)
to plan and direct the opening of four high-volume concept
restaurants. Managed all pre-opening activities (e.g.site
selection, construction, vendor relations, purchasing,
equipment, operations, staff recruitment, training) and an
aggressive marketing effort. Led franchisor relations, contract
negotiations, logistics, and all customer service functions.
Handled all menu development and costing. Held full P&L and
operating responsibility for 6 locations with 300+ employees;
designed budgeting, expense control and month-end reporting.
Turned around 2 locations with
$20,000/month negative cash flow-reinvented business model
introduced storage and prep procedures, tackled staffing
problems, and restored to positive cash position within 4
Increased sales by $360,000 per month by
bringing arcade department in-house for 6 locations.
Successfully managed 4 store opening in 18
months on-time and within budget.
Improved management/labor relations and
reduced employee turnover rate by 110%.