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JESSE KENDALL
123 Elm Street, Herndon, VA 20171, 703.555.5555,
jkendall@notmail.com
PROPERTY MANAGEMENT QUALIFICATIONS
Veteran property manager with more than eight years of
experience ensuring profitability and developing strong tenant
relationships. Accomplished leader repeatedly recognized for
outstanding performance, exceeding goals, and generating new
revenues. History of excellence in interpersonal communication,
relationship development, and establishing rapport. Expert
ability to train clients and educate tenants while clarifying
complex issues. Proven ability to save costs and grow revenue
through analytical thinking and financial management. Highly
skilled in mediation and negotiation. Proficient in Windows XP,
Word, Excel, Outlook, Lotus 1-2-3, Quicken and QuickBooks.
PROFESSIONAL EXPERIENCE
ABC PROPERTIES - Herndon, VA, 20xx to Present
Community Manager: Manage team of seven engaged
in property management operations for residential communities
and in ensuring long-term profitability. Hire, recruit, and
develop staff with the goal of ensuring excellent service,
business orientation, and internal promotability. Mentor and
train managers and assistant managers in budgeting, staffing,
hiring, workforce management, sales, and services. Develop
budgets and forecasts and optimize opportunities for new
marketing prospects.
Key Accomplishments:
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Revitalized six under-performing
communities in Maryland and Virginia through aggressive
expenditure analysis, historical trending, targeting growth
potential, reducing unnecessary expenses, and intensive
staff training. Expanded revenues to $5.6 million annually.
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Authored "Move In/Move Out" Packet to
assist residents. Adopted as part of the National Brand
Marketing Platform.
BCD PROPERTIES - Herndon, VA, 20xx to 20xx
Property Manager: Provided
property management for a 40-unit residential rental property.
Oversaw tenant selection, lease management, insurance, and tax
accounting. Directed maintenance, major repairs, and daily
operations. Managed utilities, collected rent, and conducted
tours of the property for prospective tenants.
Key Accomplishments:
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Exceeded annual occupancy objective of 85%
by a margin of 8% or more.
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Devised and administered operating budget
of $1.8 million annually. Exceeded revenue projections by
$45,000.
EDUCATION & DEVELOPMENT
Bachelor of Arts Degree in Business
Administration
XYZ University, Herndon, VA
Professional Development
Archstone-Smith Interviewing ~ VA Residential
Lease Agreements ~ National Leadership Business Conference
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