16164 Beverly Glen Drive ~ Beverly Hills, California 90210 ~ USA
INTERNATIONAL BUSINESS EXECUTIVE
ASP & e-Business ~ B2B ~ B2C ~ CRM
Visionary executive with proven history of turning around
underperforming companies. Background includes founding Perez
System, LTD which was sold to AT&T, serving as a Senior
Executive with Management Associates of America, LTD, and
directing worldwide operations for Tristan, Inc. Licensed pilot,
with fluency in English, Spanish, Portuguese, Italian, and
French. Additional capabilities in:
- Multi-million Dollar Budgets
- Strategic Alliances
- Change Management
- Recruitment & Retention
- Business Development
Management Associates of America, LTD.
Reduced costs and increased worldwide
revenues from $19 million in 1996 to $50 million by 2001
through implementation of forecasting and scheduling
processes, third party supplier relationships, and new
internal processes that transformed project staffing and
Founded WorldEDGE philosophy to integrate
company products with other best-of –breed solutions and
expand the functionality of company's core product thus
reducing costs. WorldEDGE has since become the premier
solution in the worldwide market.
Slashed staff turnover and dismissal rates
through improved communication, including employee feedback
in decision-marking processes.
Launched Management Associates of America
SARL, a regional Paris office, assuming the role of Gerant.
Recruited sales personnel, business analysts, and
consultants. Reduced costs by hiring MAA Ltd. Professional
services staff and third party regional contractors.
Establish IMA Gmbh, a German operation,
assuming the role of Geschaftfuhrer.
Led the due diligence process for sale and
new ownership of MAA Worldwide.
Tristan Inc. (1991-1997)
Reduced lag time between sales and
implementation by 34% through processes that enabled rapid
deployment of software solutions without increasing costs.
Led to increased margins and allowed clients to meet their
ROI targets earlier.
Improved relations with the install base
by launching a 24-7 support entity that boosted client
satisfaction and increased customer referrals.
Dealers Direct, Inc. (1991-1994)
Maximized call volumes and minimized call
expense by facilitating and fostering relationship with
AT&T, Bell South, and others to select carriers for each
Realized a 29% increase in repeat business
after creating processes to more effectively validate
campaign results, including improved accuracy of returned
Reduced costs by introducing list-cleaning
methods for purging of invalid numbers prior to calling.
Perez Systems, LTD. (1985-1991)
Founded company to improve deployment and
flexibility of 3B5 and 3B15 Unix-based systems running a
Relational Database Management System called Profile.
Grew business from 2 employees to 57 in
Negotiated sale of Perez to AT&T.